CE Sabadell FC is a historic club with more than a century of history and a strong local identity. Over the years, the club gradually adopted digital tools to manage different aspects of its relationship with fans and members. Each department made practical decisions to solve immediate needs, without a long-term data strategy in place.
As a result, the club accumulated information in multiple systems: ticketing platforms, membership software, email marketing tools, spreadsheets, and social media dashboards. Individually, these systems worked. Collectively, they created fragmentation.
The club’s leadership recognized that modernizing decision-making required more than intuition or isolated reports. They needed a reliable, shared understanding of their fan base.
Competition: Primera Federación (Spain)
Project duration: 9 months
Project focus: Data centralization, fan intelligence & operational clarity
The Challenge:
The core challenge was organizational and structural, not technological.
Different teams worked with different datasets, often producing different answers to the same questions. Basic metrics such as “active members” or “engaged fans” varied depending on the source
This created several problems:
How FandomSphere Worked
The first phase focused on understanding how data was created, used, and interpreted across the club. This included workshops with marketing, administration, and communications teams to align expectations and definitions.
Results
We then:
-Conducted a full audit of all existing fan and member data sources
-Identified duplication, inconsistencies, and data gaps
-Designed a unified data model adapted to the club’s reality
Once the foundation was defined, we:
-Integrated 5 disconnected systems into a centralized data layer
-Cleaned and standardized historical records
-Created unified fan profiles accessible across teams
-Introduced engagement-based segmentation
-Replaced manual spreadsheets with shared dashboards











